Privacy Policy
Last Updated: July 20, 2025
1. Introduction
At House Hacker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free beta web-based platform for real estate investment analysis and property management.
By using House Hacker, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Create an account: Username, email address, password
- Use our services: Property information, financial data, investment preferences
- Contact us: Name, email, message content
2.2 Property and Financial Data
To provide our services, we collect and store:
- Property details (address, type, purchase price, etc.)
- Financial information (loans, expenses, rental income)
- Investment scenarios and calculations
- Renovation and expense tracking data
2.3 Automatically Collected Information
When you access our platform, we automatically collect:
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, operating system, screen resolution
- Log Data: IP address, access times, error logs
- Cookies: Session data, preferences, authentication tokens
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide and maintain our platform
- Perform financial calculations and analysis
- Generate reports and investment insights
- Store and organize your property data
3.2 Account Management
- Create and maintain your user account
- Authenticate your identity
- Provide customer support
- Send important account notifications
3.3 Platform Improvement
- Analyze usage patterns to improve our services
- Develop new features and functionality
- Fix bugs and optimize performance
- Conduct research and analytics (anonymized data only)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: Trusted third parties who assist in platform operations (hosting, analytics)
- Legal compliance: When required by law, court order, or government request
- Safety and security: To protect rights, property, or safety of users or others
- Business transfers: In case of merger, acquisition, or asset sale (with notice)
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data transmission secured with SSL/TLS encryption
- Access controls: Limited access to personal data on need-to-know basis
- Authentication: Secure login systems with password protection
- Regular updates: Security patches and system updates
- Monitoring: Continuous monitoring for suspicious activity
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Updates
- Update or correct inaccurate information
- Complete incomplete personal information
7.3 Deletion
- Request deletion of your personal information
- Delete your account and associated data
7.4 Restriction and Objection
- Restrict processing of your information
- Object to certain uses of your data
To exercise these rights, please use our contact form below.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
8.1 Types of Cookies
- Essential cookies: Required for basic platform functionality
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Help us understand how you use our platform
- Security cookies: Protect against fraud and unauthorized access
8.2 Cookie Management
You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.
9. Third-Party Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.
10. Children's Privacy
House Hacker is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, in accordance with applicable data protection laws.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we don't sell information)
- Right to non-discrimination for exercising privacy rights
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Providing prominent notice within the platform
Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For privacy-related inquiries, please mention "Privacy" in your message subject. We will respond within 3-5 business days.